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a normative approach to administration
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Abraham Maslow achieve action activities admin administrator affirmative action agency's alternative analysis and/or andragogy assessment attempt authority basic behavior budget bureaucratic care-giving organization Chapter clients committee concept concerned creative director discussed effective elements example factors feedback Figure forces formal function funding bodies goals and objectives Gregory Bateson Henri Fayol Herbert Simon human service organizations implementation important increased individual influence inputs interaction involved leadership Lyndall Urwick major Management by Objectives ment mental health monitoring motivation on-going evaluation organization's organizational orientation outputs person Peter Drucker planning process policies positive potential practice proactive problems professional program evaluation program planning rational relationship responsibility role satisfaction Scientific Management society specific staff steps stress structure suggests supervisor systems theory systems thinking tasks theory tion welfare York