Hoshin Kanri: The Strategic Approach to Continuous Improvement (Google eBook)

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Gower Publishing, Ltd., Sep 28, 2012 - Business & Economics - 308 pages
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Hoshin Kanri is not the next big thing in quality, it is a strategic approach to continuous improvement that provides a context for ongoing initiatives such as Six Sigma and Lean Manufacturing. David Hutchins' Hoshin Kanri shows you how to develop a dynamic vision for continuous improvement; to implement effective policies to support it; to link key performance indicators to Six Sigma, Lean Manufacturing and Kaizen and to sustain a strategy-led programme for improving business performance.
  

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Contents

1 Hoshin Kanri An Overview
1
2 Creating the Vision
13
3 Strategy and Tactics
19
Becoming Fit Fast Lean and Hungry
31
5 Driver Measures to KPIs
39
6 Benchmarking
45
7 Prioritising KPIs and Cost of Poor Quality
55
8 Risk Management
67
13 Six Sigma
123
14 Lean Manufacturing
143
15 Process Analysis and Process ReEngineering
161
16 The Principles of Continuous Improvement
171
17 Quality Circles
185
18 Business Management Systems
217
19 Quality Function Deployment
245
20 Education
263

9 The Loose Brick
83
10 Policy Deployment and Control
93
11 The Voice of the Customer
107
12 Supply Chain Management
117
21 Suggestions for Performance Indicators
267
22 Implementation Plan
277
Index
281
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About the author (2012)

David Hutchins has a Masters Degree in Quality and Reliability from Birmingham University UK. He is a Chartered Mechanical and Electrical Engineer, Chartered Quality Professional, Fellow of the Chartered Quality Institute (CQI), A John Loxham Lecturer and author of several books and many articles. In Davidís early career he was Chief Production/Industrial Engineer in the Automotive Components Industry before becoming Works Manager followed by 10 years teaching and consulting in Business Management prior to founding David Hutchins International and its International Quality College. David Hutchins has over forty years of continuous experience in all aspects of the Quality-related sciences on a world-wide basis. He co-presented with the unchallenged World leading expert, Dr Juran, who died in 2008, on all his annual courses in the UK from 1983 until Dr Juranís retirement from international travel in 1992. He was a personal friend of the late Professor Ishikawa and David was the only European to be invited to contribute material for the book which commemorated his life. He has been a key note speaker at conferences all over the world including many seminars organised by the Union of Japanese Scientists and Engineers (JUSE) in Japan and to this day works with the well known specialist in Concept Engineering, Drs Kano and Shiba.

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