A systems approach to small group interaction
"A Systems Approach to Small Group Interaction" pioneered the systems approach and is the only book that integrates all important small group topics into a single comprehensive conceptual model. The text also features a unique systematic organization. Each chapter begins with a brief preview, followed by a glossary of terms, a real life case study, and then the chapter text material; next comes several experiential exercises for skill development, and finally the chapter concludes with two original readings.
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acceptance approach attempt attitudes behavior chapter cohesiveness communication conflict defensive develop effective emotional employees encounter group equifinality evaluation example experience feedback feel Figure followership function goals group decision group discussion group dynamics group members groupthink Harvard Business School ideas important improve increase individual internal influences involved issues Japanese job rotation Johari window leader leadership style maturity meeting method motivation negotiation nonverbal nonverbal communication norms organization organizational change participants parties percent performance person position problem problem-solving productivity quality circles question reactions relationship relevant background factors resistance responsibility result risky shift role Saturn Corporation self-disclosure situation skills small group interaction social solution solve status strategy subordinates successful supervisor task techniques tend theory topic trait theory Tubbs type of group values variables William Ouchi William Schutz workers
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