Leader Effectiveness Training: L.E.T. (Revised): "L.E.T." (Google eBook)

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Penguin, Oct 1, 2001 - Business & Economics - 320 pages
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L.E.T. has changed countless corporations and private businesses-including many Fortune 500 companies-with its down-to-earth communication and conflict resolution skills. Now, this indispensable source has been newly revised with updated research and timely case studies.
  

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Contents

How You Can Become an Effective Leader
1
Being the Leader Doesnt Make You One
13
Doing It YourselfOr with the Groups Help
39
Skills That Help Group Members Solve Their Problems
53
Making Everyday Use of Your Listening Skills
81
How to Get Your Own Needs Satisfied
101
How to Make Your Management Team Effective
125
Who Shall Win Who Shall Lose?
155
Turning Conflict
187
Organizational Applications of the NoLose Method
233
Some Deeper Issues for Leaders
277
A Personal Postscript
287
Acknowledgments
293
Index
299
About the Author
307
Copyright

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About the author (2001)

Dr. Thomas Gordon is the founder of Gordon Training International, an organization that teaches interpersonal skills and organizational systems to managers and supervisors. He is a fellow of the American Psychological Association and a member (and past president) of the California Psychological Association.

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