Management Communication: A Guide

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Cengage Learning, Mar 14, 2003 - Business & Economics - 240 pages
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Based on the assumption that management occurs through communication, this text offers a balanced presentation of theory and practice by providing numerous, detailed examples of complex business communication situations. In addition, Management Communication covers strategic approaches to both written and oral communication, multicultural and ethical issues, workplace diversity, globalization, group dynamics, and interpersonal communication. The text's flexible handbook format reflects how advanced and graduate/MBA students actually use textbooks--they can either read chapters in sequence or access specific sections to research particular issues and concepts.
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Contents

Managing by Communicating
1
The Management Communication Process
11
Communicating in Groups
147
Appendixes
191
Index
215
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About the author (2003)

Geoff Andrews is Senior Lecturer in Politics at the University of Hertfordshire. Richard Cockett is Lecturer in History at Royal Holloway College. Alan Hooper is Senior Lecturer in Politics and Michael Williams is Lecturer in Politics and Public Policy at the University of Hertfordshire.

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