Glitch: The Hidden Impact of Faulty Software (Google eBook)
Don’t Let Software Failures Destroy Your Business
Your software systems are the heart of your business–and they may be vulnerable. In Glitch, industry leader Jeff Papows, Ph.D., outlines the three converging forces that are leading to the proliferation of glitches. Papows explains why and how these glitches are affecting businesses, government agencies, and consumers and provides recommendations as to what we can do about them.
Written for senior decision makers, Papows explains why the risks of software failure are growing worse, not better–and shows how software glitches can destroy both your profitability and your reputation. He also introduces proven governance techniques that can help you systematically find and fix weaknesses in the way you build, buy, and manage software.
Don’t fall victim to the next business software disaster. Read Glitch–and learn about the cultural, technical, and business issues behind software glitches, so you can proactively prevent them.
What people are saying - Write a review
Review: Glitch: The Hidden Impact of Faulty SoftwareUser Review - Micah Rasmussen - Goodreads
A pretty cool book but I would only read it if you have a background in software development. I had an easy time following along and seeing the authors point of view, however, I can see how people who don't having trouble understanding or getting into the book. I enjoyed it! Read full review
Review: Glitch: The Hidden Impact of Faulty SoftwareUser Review - Amy Gilchrist Thorne - Goodreads
This book has a lot of good reviews on Amazon, as well as at least one good review here on Goodreads. And I think those reviews (well, most of them) are fair. It's a good introduction to IT governance ... Read full review
About the Author
Chapter 1 Converging Forces
Chapter 2 The Personal Impact
Chapter 3 Cyber Terrorism and Other Hidden Threats
Chapter 4 Dealing with Everyday Glitches