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The Nature of Resistance
THE POWER OF OPEN INVOLVEMENT 144
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action Aikido allow approach asked begin believe Bemstein beneﬁts Bonneville Power Administration build support change agents Chapter Cleveland clients common ground concems conﬂict create critical cycle David Bohm deal with resistance deeper default Deloitte & Touche develop dialogue difﬁcult downsizing Embrace Resistance energy explore fear feel Felix Grant ﬁght ﬁnd ﬁne ﬁrm ﬁrst ﬁve Future Search goal going hear idea implement important inﬂuence initiative Interview involved issues Jack Robertson Jan Chapman John Ciardi joumey keep leam Level listen look Maintain Clear Focus Max Stark meeting merger Mount Saint Helens ofﬁce organization organizational Penn and Teller problem questions Real Time Strategic Relax resis Resources section Respect response scores senior management shift signiﬁcant silence someone staff strategies support for change talk tance tell things tion touchstones trust Virgil vision Wall Street journal what’s York