Operations management: contemporary concepts and cases
McGraw-Hill School Education Group, 2008 - Business & Economics - 528 pages
Operations Management: Contemporary Concepts and Cases, is an ideal book for the instructor seeking a short text with cases. This book employs a cross-functional perspective, appealing to non-majors and practical for use in an MBA level course in operations management. The size and price of the book also make the text attractive for the cross-functional curriculum where students are required to purchase more than one text. The cases offer variety in length and rigor; and several are from Harvard and Darden. This mix makes the book appropriate for both undergraduates and MBA students.
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activity adidas aggregate planning Airlines approach Baldrige batch bottleneck business strategy capacity changes chapter control chart cost CPFR cross-functional cross-functional team decisions defects defined delivery demand distinctive competence eBags employees engineering error example exponential smoothing facilities factory Figure firm flexibility flow functions Gantt chart global implemented industry Internet Kanban labor lean production lean system Little's Law machine manufacturing mass customization master schedule materials matrix measure needed new-product Operations Leader box operations management operations strategy organization output percent performance period pizza problem process design product design product or service quality control Radisson reduce result retail S&OP sample selection setup Six Sigma Southwest specifications standard suppliers supply chain management Table Theory of Constraints throughput tion tomer types units value stream map Wal-Mart week workers workforce