books.google.com - An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is...http://books.google.com/books/about/Exit_Voice_and_Loyalty.html?id=vYO6sDvjvcgC&utm_source=gb-gplus-shareExit, Voice and Loyalty
