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accreditation of mediators ACDC adjudication ADRAA agency agreement Alternative Dispute Resolution appropriate Australia Canberra Chapter client Community Justice Centres Community Mediation competent conciliation confidentiality Conflict Resolution consumer courses Court-annexed criteria Discussion Paper dispute resolution services diversity duty established Evidence Act 1958 example experience Family Dispute Resolution Family Law Act fiduciary Harvard Law Review immunity institutional issues Journal on Dispute Justice Centres Act Laurence Street Law lnstitute Journal Law Reform Commission litigation mediation process Mediation Quarterly mediation service mediator's conduct negotiation Neighbourhood Mediation neutral third party note 3 ch Ohio State Journal person Peter Hennessy practice of mediation practitioners protection public interest immunity qualifications Queensland recognise regulation of mediators regulatory schemes relevant resolution Law resolve responsibility Retail Shop Leases Ronald Sackville self-regulation settlement skills South Wales SPlDR lssues Paper standards statutory Sydney Sydney Law School tion training for mediators training mediators