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MANAGING TO EXCEL
Decisions Decisions Decisions
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activities allow alternative analysis analytic hierarchy process application artificially intelligent Business certainty factor chapter command computer-based consultation context coordination database deci decision maker decision support systems decision-making descriptive knowledge development tool document DSS development DSSs electronic ENDIF environment evaluation example executive executive information system expert system Figure functions GDSS graph group decision groupware HDSS Holsapple identify implementation inference engine information systems input instance integration interaction interface Investor's Business Daily involves issues kinds knowledge representation knowledge workers knowledge-management techniques marketing menu messages methods multiparticipant decision multiple negotiation objectives operations organization organization's organizational output participants piece of knowledge planning premise presentation problem procedural knowledge PUTFORM quota reasoning knowledge request roles rule set selected sequence sion solver solving specific spreadsheet strategy structured tion unstructured decisions variable Whinston