books.google.com - This comprehensive report explores network management in an internet protocol (IP) world, open-system OSS implementation and integration, evolving network architectures, and key OSS business drivers from the perspectives of a wide variety of leading industry professionals. It focuses on the innovations...http://books.google.com/books/about/Operations_Support_Systems_2002.html?id=vsSphhowxMEC&utm_source=gb-gplus-shareOperations Support Systems 2002
