The Man Who Lied to His Laptop: What We Can Learn About Ourselves from Our Machines (Google eBook)
Counterintuitive insights about building successful relationships- based on research into human-computer interaction.
Books like Predictably Irrational and Sway have revolutionized how we view human behavior. Now, Stanford professor Clifford Nass has discovered a set of rules for effective human relationships, drawn from an unlikely source: his study of our interactions with computers.
Based on his decades of research, Nass demonstrates that-although we might deny it-we treat computers and other devices like people: we empathize with them, argue with them, form bonds with them. We even lie to them to protect their feelings.
This fundamental revelation has led to groundbreaking research on how people should behave with one another. Nass's research shows that:
Mixing criticism and praise is a wildly ineffective method of evaluation Flattery works-even when the recipient knows it's fake Introverts and extroverts are each best at selling to one of their ownNass's discoveries provide nothing less than a new blueprint for successful human relationships.
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Review: The Man Who Lied to His Laptop: What We Can Learn about Ourselves from Our MachinesUser Review - Ninakix - Goodreads
I knew Cliff Nass was doing some cool stuff in his research lab at Stanford, but I didn't really realize how cool until I read this book. His methods for testing different hypotheses by using computer ... Read full review
Review: The Man Who Lied to His Laptop: What We Can Learn about Ourselves from Our MachinesUser Review - Mark Taylor - Goodreads
Fascinating book compiled from compelling, and often funny, research. The description is somewhat misleading. Professor Nass does not study how humans interact with computers. He uses the fact that we ... Read full review
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