The Man Who Lied to His Laptop: What We Can Learn About Ourselves from Our Machines (Google eBook)

Front Cover
Penguin, Sep 2, 2010 - Psychology - 256 pages
18 Reviews
Counterintuitive insights about building successful relationships- based on research into human-computer interaction.

Books like Predictably Irrational and Sway have revolutionized how we view human behavior. Now, Stanford professor Clifford Nass has discovered a set of rules for effective human relationships, drawn from an unlikely source: his study of our interactions with computers.

Based on his decades of research, Nass demonstrates that-although we might deny it-we treat computers and other devices like people: we empathize with them, argue with them, form bonds with them. We even lie to them to protect their feelings.

This fundamental revelation has led to groundbreaking research on how people should behave with one another. Nass's research shows that:
Mixing criticism and praise is a wildly ineffective method of evaluation Flattery works-even when the recipient knows it's fake Introverts and extroverts are each best at selling to one of their own Nass's discoveries provide nothing less than a new blueprint for successful human relationships.
  

What people are saying - Write a review

User ratings

5 stars
4
4 stars
5
3 stars
6
2 stars
3
1 star
0

Review: The Man Who Lied to His Laptop: What We Can Learn about Ourselves from Our Machines

User Review  - Ninakix - Goodreads

I knew Cliff Nass was doing some cool stuff in his research lab at Stanford, but I didn't really realize how cool until I read this book. His methods for testing different hypotheses by using computer ... Read full review

Review: The Man Who Lied to His Laptop: What We Can Learn about Ourselves from Our Machines

User Review  - Mark Taylor - Goodreads

Fascinating book compiled from compelling, and often funny, research. The description is somewhat misleading. Professor Nass does not study how humans interact with computers. He uses the fact that we ... Read full review

Contents

How a Sock Rescued My Research
Can People Give Neutral Evaluations?
Making Criticism Constructive Not Destructive
Can People Have Too Much Faith in Themselves?
SelfEvaluation
Billions of People Four Personalities
How to Create a Team
Why Dont TeamBuilding Exercises Work?
How to Successfully Build Teams
Merging Teams
Groupthink and the Suppression of Diverse Opinions
What Is Emotion?
How to Quiet the Overly Excited and Stir the Overly Calm
Why Are Labels So Powerful?
Copyright

Common terms and phrases

About the author (2010)

Clifford Nass is the Thomas M. Storke Professor at Stanford University and director of the Communication between Humans and Interactive Media (CHIMe) Lab. He is a popular designer, consultant, and keynote speaker, and is widely quoted by the media on issues such as the impact of multitasking on young minds. He lives in Silicon Valley.

Clifford Nass is the Thomas M. Storke Professor at Stanford University and director of the Communication between Humans and Interactive Media (CHIMe) Lab. He is a popular designer, consultant, and keynote speaker, and is widely quoted by the media on issues such as the impact of multitasking on young minds. He lives in Silicon Valley.

Bibliographic information