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Review: Salesforce.com For Dummies (For Dummies (Computer/Tech))User Review - ZaBeth - Goodreads
I found that there wasn't anything in this book that I couldn't find in the Salesforce.com online help. In addition, the online help has many more screen shots and references. This might be good for the very beginner but I think getting hands-on with Salesforce is really the way to go. Read full review
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Review: Salesforce.com For Dummies (For Dummies (Computer/Tech))User Review - Rick - Goodreads
If you read this book, you will totally know how to do basic stuff in salesforce. It doesn't lie. And I am a dummy. Read full review
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account record appears in Edit AppExchange directory assignment rules build calendar campaign Chapter check box click Save Click the Add click the Edit click the Save column company’s contact record Creating custom criteria custom app custom fields custom objects custom view customer relationship management dashboard default detail page appears displayed document Dummies e-mail templates Edit button Edit mode Edit page appears example folder follow these steps forecast import layouts lead record Lookup icon Lotus Notes marketing Microsoft Outlook modify Offline Edition opportunity record option organization Outlook Edition page layouts partner picklist price book PRM Portal queue radio button reappears record type role hierarchy sales reps sales teams Salesforce Service salesforce.com schedule Service & Support shown in Figure sidebar solution standard task track Unlimited Edition update users wizard appears you’re you’ve
Salesforce.com for Dummies: Ch. 15, Analyzing Data with Reports
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