The Design of Everyday Things

Front Cover
Basic Books, 2002 - Technology & Engineering - 257 pages
405 Reviews
First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.

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3 stars
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2 stars
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Great premise--OK execution - Goodreads
Fantastic introduction to interface design. - Goodreads
Great book for simple but obvious insights. - Goodreads
Slightly tighter prose. - Goodreads
The basic premise though has not changed. - Goodreads
First of all, the book references illustrations. - Goodreads

Review: The Design of Everyday Things

User Review  - John - Goodreads

I came to this book after seeing it on several software-themed reading lists. This book is the sort of classic that comes from a deep examination of the commonplace. Donald Norman really hates doors ... Read full review

Review: The Design of Everyday Things

User Review  - Mari - Goodreads

This book is kind of fascinating. While i was reading it, it was rough to get through, but after I found myself analyzing all kinds of objects with that perspective. It's a good book for thinking an engaging more with the world around you, even if you're not a designer. Read full review

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About the author (2002)

Donald A. Norman is Professor of Computer Science at Northwestern University, a former “Apple Fellow,” and a partner in the Nielsen Norman Group Consulting Firm, which consults with corporations on design. He is the author of a number of books on design, including Emotional Design and the best-selling The Design of Everyday Things. He lives in Northbrook, Illinois and Palo Alto, California.

Bibliographic information