The Design of Everyday Things
First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.
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Review: The Design of Everyday ThingsUser Review - John - Goodreads
I came to this book after seeing it on several software-themed reading lists. This book is the sort of classic that comes from a deep examination of the commonplace. Donald Norman really hates doors ... Read full review
Review: The Design of Everyday ThingsUser Review - Mari - Goodreads
This book is kind of fascinating. While i was reading it, it was rough to get through, but after I found myself analyzing all kinds of objects with that perspective. It's a good book for thinking an engaging more with the world around you, even if you're not a designer. Read full review