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Mediation:

empowerment in conflict management
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Waveland Press, 1996 - Law - 137 pages
Training manual for students of mediation who are interested in learning necessary skills in order to become certified mediators.

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Contents

Conflict Management
7
An Overview
27
Stages of Mediation
37
Copyright

4 other sections not shown

Other editions - View all

Mediation: Empowerment in Conflict Management
Mediation: Empowerment in Conflict Management
Kathy Domenici,Stephen W. Littlejohn
No preview available - 2001

Common terms and phrases

agenda agree agreement Alternative Dispute Resolution Arbitration attack avoid behavior brainstorm caucus Chris clarify co-mediation collaborative communication skills Community Mediation competitive concerning conciliation confidentiality conflict management Conflict Resolution conflict situations cooperative create cultures deal decision differences discussion dispute resolution process divorce mediation Donohue effective listening emotional encourage explore face issues facilitate feel Folger Getting To Yes goal identify important individuals Interaction interests Interpersonal introduction Jane Jeff Grant Jimmy Carter Jossey-Bass Journal Entry Kolt Landlord listening Littlejohn Mediation Clinic mediation model mediation process mediation programs mediator's mediators need meeting Mesa Vista metaphor move mutually acceptable negotiation neutral third party Newbury Park nonverbal opportunity options outcome participants perception person perspective positions possible problem problem-solving stage Prospect Heights questions reality reframe relationship resolving responsibility Roger Fisher role save face session share solution statements story-telling stage strategy supervisor techniques Tenant Third-Party Intervention Thomas Crum understand William Ury win/win words workplace

Bibliographic information

QR code for Mediation
TitleMediation: empowerment in conflict management
AuthorKathy Domenici
PublisherWaveland Press, 1996
Original fromPennsylvania State University
DigitizedMay 25, 2011
ISBN088133894X, 9780881338942
Length137 pages
Subjects › 

Conflict management
Law / Arbitration, Negotiation, Mediation
Mediation
Psychology / Interpersonal Relations
  
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