Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards (Google eBook)

Front Cover
AMACOM Div American Mgmt Assn, Apr 10, 2008 - Computers - 320 pages
7 Reviews
Every day, millions of users log on to their favorite online forums and interact with others to get advice and discuss everything from the latest news and trends to their hobbies, professions, and whatever else strikes their fancy. Admin­istrators have to lead these communities, deal with difficult users, and choose moderators. Legal constraints, spammers, and technical issues can turn the excitement of running an online community into chaos. With the right guidance, however, running forums can be a pleasure. Patrick O’Keefe has spent years developing and managing online communities. Now, he shows readers how to make the right decisions about every aspect of their forums, including: • choosing a name and domain name • picking the right software • deciding on user options like avatars and private messaging • setting guidelines and dealing with violators • ensuring that posts stay on topic • settling online disputes among users • involving users and keeping the site interesting Managing Online Forums is the one book that shows site owners and administrators how to create a safe and entertaining community that users will return to again and again.
  

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Review: Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards

User Review  - Levi - Goodreads

This is great book for anyone thinking of running an online forum. I read it all the way through but this book will constantly be skimmed back and forth as I build my community. Read full review

Review: Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards

User Review  - Malcolm - Goodreads

The title of this book accurately reflects what you will find in its covers. I'm sure it would be an excellent guide for anyone setting up an on line forum. I was reading it for another purpose. I ... Read full review

Selected pages

Contents

Chapter 1 Laying the Groundwork
7
Chapter 2 Developing Your Community
17
Chapter 3 Developing Guidelines
59
Chapter 4 Promoting Your Community
91
Chapter 5 Managing Your Staff
117
Chapter 6 Banning Users and Dealing with Chaos
181
Chapter 7 Creating a Good Environment
219
Chapter 8 Keeping It Interesting
229
Chapter 9 Making Money
245
End Note
261
Appendix A Online Resources
263
Appendix B Blank General Templates
265
Appendix C Glossary
283
Index
289
About the Author
297
Copyright

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About the author (2008)

Patrick O’Keefe is the owner of iFroggy Network, an Internet network of content, community, and e-commerce sites covering various interests. He currently manages seven separate online communities and has developed communities that have become some of the largest on their subject matter in the world.

Bibliographic information