Resilience Engineering Perspectives: Preparation and restoration

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Erik Hollnagel, Christopher P. Nemeth, Sidney Dekker
Ashgate Publishing, Ltd., 2009 - Technology & Engineering - 288 pages
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Preparation and Restoration addresses issues such as the nature of resilience; the similarities and differences between resilience and traditional ideas of system performance; how systems cope with varying demands and sometimes succeed and sometimes fail; how an organization's ways of preparing before critical events can enable or impede restoration; the trade-offs that are needed for systems to operate and survive; instances of brittle or resilient systems; how work practices affect resilience; the relationship between resilience and safety; and what improves or erodes resilience.
  

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Contents

POLICY AND ORGANIZATION
13
MODELS AND MEASURES
71
Measuring Resilience
95
of effectiveness
113
ELEMENTS AND TRAITS
115
Two Faces of Resilience
135
Layered Resilience
149
APPLICATIONS AND IMPLICATIONS
165
1
186
Is
205
Understanding and Contributing to Resilient
215
processes across distributed teams build
223
Bibliography
255
Index
279
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