Total quality: management, organization, and strategy
This text provides an overview of the general concepts of quality and links those concepts to traditional theories in organizational behavior, organization theory and design, and strategy.
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Review: Total Quality ManagementUser Review - Vikrant - Goodreads
becoz tommarow is my exam Read full review
Review: Total Quality ManagementUser Review - Goodreads
A very informative book on TQM. I recommend this book to anyone in the Quality Management field.
The Certified Manager of Quality/organizational Excellence Handbook
Limited preview - 2005
Planning and Improvement
Quality in CustomerSupplier
DesigningOrganizations for Quality
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