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Appendix arbitration attorney Board of Directors caseloads CDRCs citizen dispute resolution Co-Mediation continuing motivations court system Dane County Dispute Processing dispute resolution centers dispute resolution/mediation evaluation experiences and satisfaction F G VG feedback field students funding high school High initial motivations Interested in dispute involved Item F LEAA Level of responsibility Madison majority of respondents McGillis Mediation Agreement Mediation Center Clients mediation process mediation session ment neighbor disputes neighborhood justice centers PMC clients PMC's potential volunteer Public Mediation Center Question Nine Rating Scales recent volunteer job Referral Sources respondents felt role roleplays San Jose Mercury satisfied 2 13 settlement Small Claims Court Social Service Agencies Street Madison TABLE teer telephone shifts Total types of disputes U.S. Department University of Wisconsin-Extension UNIVERSITY OF WISCONSIN-MADISON VG u Item Voluntarism volunteer mediators volunteer program volunteer training program VP p F Wisconsin Zwickel