User-centered Web Development

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Jones & Bartlett Learning, 2001 - Computers - 293 pages
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Frequently, Web sites are designed without considering the needs of the users.  as a result, The Web site often fails to fulfill its intended purpose.  User-Centered Web Development guides readers through the process of designing Web-based resources based on the needs of the user.  This text will take the reader from the initial idea of developing a Web site, through determining the mission of the Web site, collecting the requirements, designing the pages, performing usability testing, and implementing and managing a Web site. Further, large case studies will assist readers in comprehending how these user-centered design concepts can be applied to real-world settings.  the author has shown how to implement his design concepts in three case studies spread throughout the book, a non-profit, An educational Web site and Eastman Kodak.
  

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Contents

Introduction to UserCentered Design for the
2
UserCentered Web Development Life Cycle
12
Defining the Site Mission and the Target User Population
25
Summary
35
Requirements Gathering from Users
43
Summary
56
Methods for Gathering Requirements
59
Summary
76
Summary
167
Case Study 3 Eastman Kodak Company
175
Designing for All Browsers
181
Summary
197
Case Study 2 Institute of Notre Dame
215
Summary
232
+ Case Study 2 Institute of Notre Dame
244
+ Case Study 3 Eastman Kodak Company
250

Case Study 2 Institute of Notre Dame
86
Summary
126
+ Case Study 2 Institute of Notre Dame
137
Case Study 3 Eastman Kodak Company
143
Page Layout
153
Implementation and Marketing
255
Summary
266
Case Study 3 Eastman Kodak Company
273
+ Summary
288
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Page 291 - Reading, MA: Addison-Wesley. Kirakowski, J., Claridge, N., & Whitehand, R. (1998). Human centered measures of success in Web site design. Proceedings of the Human Factors and the Web. Available: http://www.research.att.com/conf/ hfweb/ Lazar, J. (2001). User-centered Web development.
Page 291 - ... in information environments: A longitudinal analysis of Website preferences. Proceedings of the International Conference on Information Systems, 564-570. Dillman, D. (2000). Mail and Internet surveys: The tailored design method. New York: John Wiley & Sons. Dong, J., & Martin, S. (2000). Iterative usage of customer satisfaction surveys to assess an evolving Web site. Proceedings of the Human Factors and the Web. Available: http://www.tri.sbc.com/hfweb/ Harper, B., Slaughter, L., & Norman, K....

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About the author (2001)

Dr. Jonathan Lazar is an Associate Professor of Computer and Information Sciences at Towson University, where he serves as head of the Computer Information Systems Program, and is the founder and director of the Universal Usability Laboratory.

Dr. Lazar has authored over 70 refereed publications, on the topics of web usability, assistive technology, user error and frustration, and user-centered design methods. He has previously authored two books and edited two books. His most recent authored book is "Web Usability: A User-Centered Design Approach," published by Addison-Wesley in 2006, and his most recent edited book is "Universal Usability: Designing Computer Interfaces for Diverse User Populations" published by John Wiley in 2007.

Dr. Lazar is a founding member and currently serves as Chair of the Association for Computing Machinery (ACM) SIGCHI U.S. Public Policy Committee. He was also recently named a Distinguished Speaker of the ACM. He has served on a number of conference committees, including CHI, ASSETS, INTERACT, and HCII.

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