Does IT Matter?: Information Technology and the Corrosion of Competitive AdvantageOver the last decade, and even since the bursting of the technology bubble, pundits, consultants, and thought leaders have argued that information technology provides the edge necessary for business success. IT expert Nicholas G. Carr offers a radically different view in this eloquent and explosive book. As IT's power and presence have grown, he argues, its strategic relevance has actually decreased. IT has been transformed from a source of advantage into a commoditized "cost of doing business"--with huge implications for business management. Expanding on Carr's seminal Harvard Business Review article that generated a storm of controversy, Does IT Matter? provides a truly compelling--and unsettling--account of IT's changing business role and its leveling influence on competition. Through astute analysis of historical and contemporary examples, Carr shows that the evolution of IT closely parallels that of earlier technologies such as railroads and electric power. He goes on to lay out a new agenda for IT management, stressing cost control and risk management over innovation and investment. And he examines the broader implications for business strategy and organization as well as for the technology industry. A frame-changing statement on one of the most important business phenomena of our time, Does IT Matter? marks a crucial milepost in the debate about IT's future. An acclaimed business writer and thinker, Nicholas G. Carr is a former executive editor of the Harvard Business Review. |
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... suppliers and users of in- formation technology . In dozens of articles published in news- papers , business magazines , and IT journals around the world , my thesis has been discussed and dissected , questioned and critiqued , attacked ...
... suppliers and users of in- formation technology . In dozens of articles published in news- papers , business magazines , and IT journals around the world , my thesis has been discussed and dissected , questioned and critiqued , attacked ...
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able accessed airline American applications architecture August become benefits Boston buildout business processes Business School Press capital Carr cessed Chunka Mui commoditization commodity input companies company's competitive advantage competitors complex Computerworld corporate costs customers Dell's earlier infrastructural technologies early economic efficient enterprise Erik Brynjolfsson example executives Financial firms gains grid grid computing hardware and software Harvard Business Review Harvard Business School Hewlett-Packard Hitt important industry information systems information technology innovation install Intel Internet investments John Seely Brown July June Larry Ellison less leverageable advantage Linux machine mainframe manufacturers Michael Dell Microsoft ness Nicholas G open-source operating outsourcing particularly percent performance potential profits programs proprietary rail railroads reduce replication retailers Reuters RFID risks September 2003 servers service-oriented architecture shared shift spending standards strategy suppliers telegraph tion Today users vendors Wal-Mart Web services Wi-Fi York