Communication Skills

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Infobase Publishing, 2009 - Juvenile Nonfiction - 170 pages
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Praise for the previous edition:
"The advice is sound and the interactive style will appeal to teens...solid and engaging..."—School Library Journal

Knowing how to communicate clearly and effectively in the workplace is one of the keys to career success. Communication Skills, Third Edition focuses on the importance of solid speaking, writing, listening, and conversational skills for thriving in the workplace. Coverage also includes communication skills that are useful in specific situations, such as techniques for conducting structured and productive meetings. True-or-false quizzes in every chapter have been added to this edition as well as a new appendix of helpful Web sites. This helpful resource also features useful facts and statistics to help readers with their communication skills.

Chapters include:           

  • Writing with a Purpose
  • Speaking with Confidence
  • Communicating Effectively
  • Good Communicators Are Good Listeners
  • Making Meetings Work.
  

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Contents

Introduction
1
Writing with a Purpose
5
Speaking with Confidence
53
Communicating Effectively
81
Good Communicators Are Good Listeners
113
Making Meetings Work
131
Web Sites
151
Glossary
156
Bibliography
160
Index
165
Copyright

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