The Mediator's Handbook

Jennifer E. Beer, Eileen Stief, Friends Conflict Resolution Programs

New Society Publishers, 1997 - 168 pages

The field of mediation has expanded dramatically since Friends Conflict Resolution Programs published the original MediatorIs Handbookin 1982, the first "how-to" mediation manual available to the public. Since then, mediation has evolved from an alternative approach to conflict resolution for community activists to a process that has become part of our everyday landscape. Continuously in print for fifteen years, The Mediator's Handbookprovides a time-tested, flexible model for effective mediation in diverse environments and situations. Completely revised, the new edition provides a clear overview of mediation and conflict; a section that walks through each step in the mediation process; a large "Toolbox" section that details the skills and approaches used by professional mediators; and a final section that looks at informal mediation. Whether new to the art of mediation or an experienced professional, people working in corporations, government agencies, community organizations, schools, and any other situation where there is a need to build bridges between diverse perspectives will find The MediatorIs Handbooka valuable resource. Jennifer E. Beeris the author of the original Mediator's Handbookand helped develop Friends Conflict Resolution Programs' well-known mediation training course. She is the founder of JB Intercultural Consulting. Eileen Stief created FCRP's mediation program and training course 20 years ago. She is now a partner in PennACCORD Associates, a firm specializing in dispute resolution and conflict management. She is co-author of FCRP's School Mediation Trainer's Manual. Friends Conflict Resolution Programs is a program of the Philadelphia Yearly Meeting of the Religious Society of Friends (Quakers) and is one of the longest-running mediation programs in the United States.

What people are saying

Review: Mediator`s Handbook (Paperback)

User Review  - Overstock.com

This book has been quite educational, it has taken me into an area that I never knew existed. In studying and learning how to handle conflicts between others, I myself have learned how to really ...

Review: Mediator`s Handbook (Paperback)

User Review  - Overstock.com

The book was very useful, simply written in every day language. The price was equally fantastic particularly since I am going to be able to use it it for two separate classes from two separate colleges.

Bibliographic information

• Title: The Mediator's Handbook
• Authors: Jennifer E. Beer, Eileen Stief, Friends Conflict Resolution Programs
• Contributors: Eileen Stief, Friends Conflict Resolution Programs
• Edition: 3, revised, illustrated
• Publisher: New Society Publishers, 1997
• ISBN: 0865713596, 9780865713598
• Length: 168 pages
• Subjects: Business & Economics / General; Business & Economics / Negotiating; Conflict management; Interpersonal conflict; Law / Arbitration, Negotiation, Mediation; Law / General; Mediation; Negotiation; Reference / General; Social Science / Violence in Society