Designing the digital experience: how to use experience design tools and techniques to build Websites customers love

David Lee King

Information Today, Inc., 2008 - Computers - 182 pages

Written for creative, tech-savvy, and business-minded individuals who want to increase the accessibility of their websites, this sensible guidebook explains the concepts behind designing experiences on the internet. From helping customers quickly find information and make their purchases to clearly communicating needs and interests, this resource will not only develop consumer loyalty but will encourage them to spread the word about the sites they frequent. Focusing on the three key areas of structure, community, and customers, designers will enable clients to focus on their own goals rather than on difficulties in navigating. Also included are tips on how to generate conversations with blogs, wikis, and podcasting to create a personal touch.

What people are saying

Review: Designing the Digital Experience: How to Use Experience Design Tools & Techniques to Build Web Sites Customers Love

User Review  - Becky - Goodreads

Skimmed this. For those interested in library websites, I would recommend his articles published in Library Technology Reports instead; they're much meatier.

Review: Designing the Digital Experience: How to Use Experience Design Tools & Techniques to Build Web Sites Customers Love

User Review  - Jill - Goodreads

Gave me a few things to think about and research, but nothing earth-shattering.

Contents

• V: 1
• VI: 2
• VII: 3
• VIII: 4
• IX: 6
• XI: 8
• XII: 9
• XIII: 11
• XIV: 12
• XVI: 13
• XVII: 14
• XVIII: 15
• XIX: 16
• XX: 19
• XXI: 20
• XXII: 26
• XXIII: 29
• XXIV: 37
• XXV: 38
• XXVI: 44
• XXVII: 46
• XXVIII: 49
• XXIX: 51
• XXX: 52
• XXXI: 53
• XXXII: 55
• XXXIII: 56
• XXXIV: 57
• XXXV: 59
• XXXVI: 62
• XXXVII: 63
• XXXVIII: 67
• XXXIX: 70
• XL: 72
• XLII: 73
• XLIII: 77
• XLIV: 78
• XLV: 81
• XLVI: 84
• XLVII: 85
• XLVIII: 87
• XLIX: 91
• L: 92
• LI: 94
• LII: 95
• LIII: 97
• LIV: 98
• LV: 99
• LVI: 101
• LVII: 105
• LVIII: 107
• LIX: 110
• LX: 113
• LXI: 117
• LXII: 118
• LXIII: 119
• LXIV: 121
• LXV: 123
• LXVII: 124
• LXVIII: 129
• LXIX: 138
• LXX: 145
• LXXI: 149
• LXXII: 151
• LXXIII: 155
• LXXIV: 157
• LXXVI: 158
• LXXVII: 159
• LXXVIII: 161
• LXXIX: 165
• LXXX: 171
• LXXXI: 173

About the author

David Lee King is the digital branch and services manager at the Topeka and Shawnee County Public Library. He is the coauthor of the ?Internet Spotlight” column in Public Libraries Magazine and was named a "Mover and Shaker" by Library Journal. He lives in Topeka, Kansas.

Bibliographic information

• Title: Designing the digital experience: how to use experience design tools and techniques to build Websites customers love
• Author: David Lee King
• Edition: illustrated
• Publisher: Information Today, Inc., 2008
• ISBN: 0910965838, 9780910965835
• Length: 182 pages
• Subjects: Computers / Electronic Commerce; Computers / Interactive & Multimedia; Computers / Web / Design; Computers / Web / Page Design