Designing the Digital Experience: How to Use Experience Design Tools and Techniques to Build Websites Customers Love

Front Cover
Information Today, Inc., 2008 - Computers - 182 pages
4 Reviews

Written for creative, tech-savvy, and business-minded individuals who want to increase the accessibility of their websites, this sensible guidebook explains the concepts behind designing experiences on the internet. From helping customers quickly find information and make their purchases to clearly communicating needs and interests, this resource will not only develop consumer loyalty but will encourage them to spread the word about the sites they frequent. Focusing on the three key areas of structure, community, and customers, designers will enable clients to focus on their own goals rather than on difficulties in navigating. Also included are tips on how to generate conversations with blogs, wikis, and podcasting to create a personal touch.

  

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LibraryThing Review

User Review  - SunnySD - LibraryThing

This isn't a step-by-step how-to manual, it's more a cruise through the whys and wherefores of figuring out the type of experience you want your site visitors to have. The text is chopped and ... Read full review

LibraryThing Review

User Review  - lincics - LibraryThing

Long on Why, short on How. Written by a librarian and marginally aimed at a librarian audience, King provides an overview of experience design, how it differs from other approaches to design, and why ... Read full review

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Copyright

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About the author (2008)

David Lee King is the digital branch and services manager at the Topeka and Shawnee County Public Library. He is the coauthor of the ?Internet Spotlight” column in Public Libraries Magazine and was named a "Mover and Shaker" by Library Journal. He lives in Topeka, Kansas.

Bibliographic information