Implementing Training Scorecards: Eight Case Studies from the Real World of Training (Google eBook)

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Lynn Schmidt, Jack J. Phillips
American Society for Training and Development, Jan 1, 2003 - Business & Economics - 202 pages
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How do you know that your HR or training department has accomplished its objectives? Using a training scorecard provides a structure for establishing, tracking, compiling, and communicating results. This volume presents case studies that best illustrate how to use and implement training scorecards.
  

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Contents

III
1
IV
13
V
41
VI
65
VII
91
VIII
111
IX
135
X
161
XI
181
XII
199
XIII
201

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Page xiv - These managers provide support and assistance to the HRD staff, and it is helpful for them to understand the results that HRD programs can yield. It is important to remember that each organization and its program implementation are unique. What works well for one may not work for another, even if they are in similar settings. The book offers a variety of approaches and provides an arsenal of tools from which to choose in the evaluation process. Follow-Up Space limitations necessitated that some cases...
Page 3 - The outcome of this study was the balanced scorecard. The balanced scorecard translates an organization's mission and strategy into a set of performance measures that provide a framework for a strategic measurement system.

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