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The Paper Avalanche
A World of Changing Expectations
15 other sections not shown
administrative alternatives analysis application automatic PBX called capabilities centralized chapter copying corporate AOS plan costs data communication database decision designed diskettes display document electronic electronic calendaring equipment example factors Figure floppy disk formats graphics hard disk images impacts implementation individual information systems input integration involved keyboard KZZZ machines magnetic mainframe mainframe computers manual mass storage methods microcom microcomputer microcomputer systems microfilm microprocessor minicomputer multiple OA devices OA work stations office automation office systems on-line operating system operations organization organizational output packages personal computers PHOTO COURTESY printers private branch exchange problem professionals programs puter recording response secretary specific spreadsheet switching tape tasks technical techniques telecommunication telephone terminals text files text processing tion transmission typewriters typically word processing