In this groundbreaking book, two acknowledged experts explore the underlying principles of systems integration, and, with the help of numerous case studies show IT managers, systems analysts, and project managers how to apply those principles to solving complex business problems. The authors reveal the linkages between business processes and how they can be supported in enterprise-wide integrated systems. Rather than review specific products and tools, the authors use real-life examples to provides readers with a practical understanding of integrated system architectures and how they function within the framework of an Enterprise Planning System.
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A Chronicle of Information Systems in Organizations
The Challenge of Integration 37 Motivation for Integration 38 Obstacles to Achieving Integrated Systems 40
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activities administration allows analysis application server approach architecture automation big bang business process Business Process Reengineering chapter Chevron Chico client client-server complex components configuration corporate cost create customer relationship management data model data warehouse database management system DBMS defined delivery discussed distribution enterprise integration enterprise system implementation entity environment ERP vendors example factors Figure FILM functional areas hardware ID FILM information systems information technology interfaces Internet inventory invoice involves issues legacy systems load balancing modules normal form OLAP OLTP operating organization's organizational processes performance phase planning problem procurement production programs real-time reengineering relationships rental requirements retail retrieve roles SAP R/3 specific standard stored strategy structure suppliers supply chain management system implementation project SYSTEMS IN ORGANIZATIONS technical testing tier transaction users