Peter Hernon is Professor at Simmons College, Graduate School of Library and Information Science. He received his Ph.D. from Indiana University. Hernon is co-editor of "Library & Information Science Research", founding editor of "Government Information Quarterly", and past editor of "The Journal of Academic Librarianship". He is also author of numerous publications, including "Outcomes Assessment in Higher Education" (2004), "The Next Library Leadership" (2003), and "Assessing Service Quality" (1998).
NANCY ROSSITER is an assistant professor at Simmons College, Graduate School of Library and Information Science, where she teaches management classes, including principles of management, contemporary management theory, marketing the library and information entrepreneurship. Prior to joining the Simmons faculty, she taught for eight years at Bay Path College, Bryant University, Providence College, and Roger Williams University. She was instrumental in developing an entrepreneurship program for women at Bay Path College. Prior to teaching on the college level, Dr. Rossiter owned a publishing company in East Greenwich, Rhode Island. She has also been a consultant, with clients including GTECH, Bryant's Small Business Development Center and Center for Management Development.
