Managing business travel: improving the bottom line through effective travel management
With an increasingly global economy, business people are traveling at a higher rate than ever. This guide shows managers how to negotiate with airlines, hotels, and other travel-associated companies to secure the best possible rates. Jenkins includes cases, tips and techniques from 10 corporate travel managers and shows how companies such as Eastman Kodak, Whirlpool and Price Waterhouse manage high-quality travel services and contain costs.
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The Duties of the Corporate Travel Manager
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agents Air Charter Guide air travel aircraft airline tickets airport American Express areas automation average awards benefits business travel car-rental companies carriers cash advances charge card client company's consolidation contract corporate travel manager costs CRSs database Dauria deal diems discounts employees Executive information systems expense reports flight frequent flyer programs global Hertz implementation important incentive information systems issues KN KN KN Low control major Medium control meeting planner ment mileage NBTA needs negotiations offer operations participants passengers PepsiCo percent person planning purchasing rates reimbursement relocation rental request reservation systems revenue Salcito schedule seats selection specific suppliers tion transaction travel agency travel department travel industry travel management company travel policy travel program travel services trip upgrades vendor volume Wallsh winner's curse yield management