The eight essential steps to conflict resolution: preserving relationships at work, at home, and in the community
The classic work on resolving conflict. The Eight Essential Steps to Conflict Resolutionhas helped countless people over the past two decades. Whatever the nature of your dispute, this book can guide you to an enduring resolution. World- renowned mediator Dudley Weeks presents a tested method for resolving stubborn differences of opinion that can be damaging to professional and personal lives. These eight essential skills will lead to settled conflicts and improved relationships.
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Review: The Eight Essential Steps to Conflict ResolutionUser Review - Wanda Hartmann - Goodreads
The best part of the book is the scenarios that go along with resolving conflict. My favorite example was of the two women who both applied for the same job and who both dated the same man. This is the type of book that you read once and then then use it as a reference later on. Read full review
Review: The Eight Essential Steps to Conflict ResolutionUser Review - Kipi - Goodreads
4.5 stars One of the best I've read on conflict resolution, especially for groups. Read full review
The Coward's Guide to Conflict: Empowering Solutions for Those Who Would ...
Limited preview - 2003
A New View of Conflict
Five Popular But Ineffective Approaches
The Ingredients of Conflict
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