Health Care System Transformation for Nursing and Health Care Leaders: Implementing a Culture of Caring

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Springer Publishing Company, Sep 10, 2013 - Medical - 232 pages
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"The authors' approach to creating a transforming culture through use of foundations laid in the theoretical development of "Nursing As Caring" offers a solid foundation upon which to recalibrate and reconfigure toward a caring organizational health system."

-Tim Porter-O'Grady, DM, EdD, APRN, FAAN, FACCWS
Associate Professor, Leadership Scholar, College of Nursing and Healthcare
Innovation, Arizona State University
Clinical Professor, Leadership Scholar, College of Nursing, The Ohio State University

This is a time-tested, practical guide for nurses and other healthcare professionals who wish to transform their healthcare systems based on caring values and the promotion of intra- and inter-professional dialogue among stakeholders. It describes a theoretically grounded model created by nurses for transforming the culture of healthcare systems at all levels, and features tested strategies that facilitate accessibility, efficiency, effectiveness, and enhanced outcomes. At its most basic level, this model, the Dance of Caring Persons, expresses the fundamental beliefs and attitudes that each person in the healthcare system lives caring meaningfully in unique and valuable ways, and the contributions of each person to the whole of the enterprise have a significant place within it.

The book features successful examples of how various units of the healthcare system can apply specific strategies to their inter- and intra-professional work, and how to engage and sustain authentic dialogue among and between stakeholders. Chapters feature information from a great variety of health professionals that represent a broad range of participants in healthcare. Detailed information is presented in a variety of formats ranging from formal written responses to chapter contents to transcriptions of small group conversations relating to the topic at hand. The book reflects the interests of such major stakeholders as patients and families, nurses, physicians and other primary and adjunctive care providers, ancillary service providers, administrators and managers, and all other individuals involved in the many aspects of organizational models and delivery of health care and human resource functions and outcomes. Each chapter includes questions to consider and suggested resources to help with implementation of strategies. The text incorporates professional standards and essentials from the Joint Commission, ANCC, and AACN (DNP).

Key Features:

  • Presents a theoretically grounded, proven caring-based model for healthcare system change for all stakeholders across the continuum of care
  • Provides practical strategies for transformation in all aspects of a healthcare system applicable across the range of health services
  • Describes how healthcare system change happens, who initiates it, and how to sustain it through caring science
  • Includes success stories from patients and their families, nurses, physicians, ancillary service providers, healthcare administrators, and others
  • Promotes inter- and intra-professional dialogue and collaboration
  

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Contents

Preparing for the Dance of Caring Persons Why Transformation is Needed and why Caring is the Essential Value to Guide Successful Transformation
1
Practical Relevance of the Model at All Levels of the System
79
Strategies for Creating a Transformational Culture of Caring in Health Care Systems
131
Resources
211
Resources by Chapter
213
Reading List
219
Index
227
Copyright

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About the author (2013)

Anne Boykin, PhD, MN, is Professor Emeritus in the Christine E. Lynn College of Nursing, Florida Atlantic University, and Director of the Institute to Advance the Knowledge of Caring in Nursing. She is recognized internationally and nationally as an authority on Caring Science, and has co-authored and edited several books including "Nursing as Caring: A Model for Transforming Practice and Living a Caring Based Program". She is contributing author to numerous books and has authored numerous journal articles. Dr. Boykin is past President of the International Association for Human Caring, and has served as a member of several boards at the international, national, state and local levels, and chaired the Board of Trustees at a for-profit hospital. She now serves as consultant on nursing, nursing theory, and transforming health care environments, and works with a growing list of hospitals and hospital chains locally and nationally.

Savina Schoenhofer, PhD, MEd, MN, BSN, is a Professor at the University of Mississippi Medical Center School of Nursing. As collaborating author with Anne Boykin, Dr. Schoenhofer has published Nursing as Caring: A Model for Transforming Practice and has written chapters for numerous other titles. She has authored multiple journal articles in Mental Health Nursing, Nursing & Health Science, Topics in Advanced Practice Nursing, International Journal of Human Caring, Nursing Science Quarterly, Nursing Administrative Quarterly, and others. She is noted as an authority on Caring Science and was named a "Living Legend" in 2003 by the International Association for Human Caring.

Kathleen Valentine, PhD, RN, MS, is Director, Memory and Wellness Center and Diabetes Center, Christine E. Lynn College of Nursing, Florida Atlantic University. Formerly, she was Associate Professor, College of Nursing, Florida State University and department chair, University of Wisconsin, with clinical positions as Practice Director, Clinical Practice Model Resources Center, Grand Rapids, MI, and Director, Health Care Delivery, Kaiser Permanente, Oakland, CA. She has been awarded 18 research/practice grants, many of which are in seven and six figures. She has authored 15 journal articles and presents nationally.

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