100 Ideas for Better Patient Relations in Registration, Billing, and Collections

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Jones & Bartlett Learning, 1997 - Medical - 43 pages
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Patient relations is taking on greater and greater importance as healt h care providers compete for business, particularly managed care contr acts. This special report presents 100 easy-to-implement ideas for imp roving patient relations in the registration, billing and collections functions of hospitals and clinics.

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About the author (1997)

Cheryl Sobun is a professional writer, editor, writing tutor, and photographer. She currently resides in Pennsylvania.

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