101 Pat-Downs: An Undercover Look at Airport Security and the TSATwo million people fly commercially every day in the United States, and every single passenger must interact with members of airport security. Why do travelers put up with long lines and invasive screenings? Why do Transportation Security Administration officers (TSOs) put up with the disrespect and anger directed at them? Shawna Malvini Redden asked these questions for years—interviewing passenger and security officers alike, taking note of everything from carry-on bananas to passengers who fumed when their water bottles were confiscated. Malvini Redden encountered a range of passengers: the entitled business travelers; the parents with toddlers; the hot mess, travels-once-a-year, can’t-figure-out-how-to-get-through-the-security-checkpoint-without-crying flier. The answers, Malvini Redden admitted, were far more complex than she anticipated. 101 Pat-Downs is the story of Malvini Redden’s research journey, part confessional, part investigative research, and part light-hearted social commentary. In it she illuminates common experiences in airport security checkpoints specifically focused on emotion and identity, presenting the inside scoop on airport security interactions via her experiences and those of passengers and TSOs. Along the way Malvini Redden introduces common characters of airport security, humanizing the stereotypically gruff TSO and explaining in a social-science framework why so many passengers feel nervous inside TSA checkpoints. Ultimately, Malvini Redden shows how people navigate communication in complex interpersonal situations and offers research-driven suggestions for improving interactions for passengers and TSOs alike. |
Contents
On Liquids and Gels | 93 |
7 | 104 |
On Enhanced Pat Downs | 119 |
On Things That Are Good in Theory | 131 |
On Ideal Passengers | 168 |
On Mindful | 181 |
On Mindful Passengers | 195 |
Reveals about Communication Emotion and Identity | 227 |
Security Checkpoint Transportation Security | 243 |
| 259 | |
Other editions - View all
101 Pat-Downs: An Undercover Look at Airport Security and the TSA Shawna Malvini Redden Limited preview - 2021 |
101 Pat-Downs: An Undercover Look at Airport Security and the TSA Shawna Malvini Redden Limited preview - 2021 |
101 Pat-Downs: An Undercover Look at Airport Security and the TSA Shawna Malvini Redden Limited preview - 2021 |
Common terms and phrases
actually advanced imaging airline airport security allowed appear asked authority behavior body Carrie checkpoint comes communication complained continued conversation crew described discourses don’t downs early Elizabeth emotional especially experiences explained express eyes face fact feel five flight flying frequent getting give going hair hands Ideal identity instance interactions interview It’s keep kind later laugh less liquids look machine mean metal detector Mindful minutes move negative never notice observing officers organizational pass passengers person plane positive probably question realize remove Roger rules scanner screening seems shoes smile someone stand started Stereotypical stories stress sure talk tell testing there’s things touch trying tsos turn usually wait walk watch woman wonder
Bibliographic information
| Title | 101 Pat-Downs: An Undercover Look at Airport Security and the TSA |
| Author | Shawna Malvini Redden |
| Edition | illustrated |
| Publisher | U of Nebraska Press, 2021 |
| ISBN | 1640123628, 9781640123625 |
| Length | 296 pages |
| Subjects | › › Political Science / Intergovernmental Organizations Social Science / General Transportation / Aviation / Commercial |
| Export Citation | BiBTeX EndNote RefMan |