10 Secrets to Success in Business

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Booktango, Oct 31, 2012 - Business & Economics
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Learn how to succeed in any business venture using time-tested, customer service and business management fundamentals. You'll be given a practical guide to understanding who your customers are and what they need from you. Each concept is also adapted to give employees seeking career advancement opportunities the same "words of wisdom" guide to success. "10 Secrets to Success in Business" is a brief, practical guide to help any new business owner or employee reach their goal of success through the application of good customer service and basic management prinicples.
 

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Contents

Preface
Table of Contents
Secret 1
Smile smile smile
Secret 2
Be There
Secret 3
Develop Systems
Anticipate Needs
Secret 7
Exceed Expectations
Secret 8
Accept Responsibility
Secret 9
Personalize and TreatFairly
Secret 10

Secret 4
Checks Balances
Secret 5
Details
Secret 6
Followup andFeedback
Conclusion
Biography
Copyright

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