1st Bk of Comm'n Sen

Front Cover
Harper Collins, Oct 15, 1990 - Business & Economics - 160 pages
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Diane Tracy's unique take on successful management showing how to motivate employees through greater sensitivity. This book reveals some precise, commonsense truths about people that are amazingly easy to understand and to apply.

 

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Contents

Introduction
9
But What Does a Manager Do?
11
How to Be a Leader
33
How to Be a Teacher
55
Boundaries and Direction
71
S Team Building
91
How to Handle Complaints
107
How to Hire
113
Interviewing Techniques
121
How to Orient the New Recruit
129
Employee Evaluations
143
Conclusion
155
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About the author (1990)

Tracy is president of her own management consulting firm, Tracy Communications, Inc.

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