2001 Tax Return Filing Season: Hearing Before the Subcommittee on Oversight of the Committee on Ways and Means, House of Representatives, One Hundred Seventh Congress, First Session, April 3, 2001, Volume 4
U.S. Government Printing Office, 2001 - Tax returns - 95 pages
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ability able accounts additional Administration allow answer areas assistance assistors audit believe better calls Chairman Chairman HOUGHTON changes collection Commissioner Committee complete compliance concerned Congress continue controls COYNE customer service developed e-filing effectively efforts electronic filing employees ensure example expected filing season forms funding goal going hearing identify implemented important improve income increase individual initiatives Internal issues kind lines major means measures million notices operational organization payments percent performance person practitioners preparers problems processing productivity progress questions received reduce refunds require resolve response risk staff statement strategic Subcommittee systems modernization tax law tax returns Taxpayer Advocate telephone Thank things THURMAN tion