The 2005 ASTD Training & Performance Sourcebook

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American Society for Training and Development, 2005 - Business & Economics - 287 pages
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This title draws on the expertise of top-flight trainers and consultants to present a comprehensive toolkit of the best training activities, group learning exercises, assessment instruments, handouts, and other essential guides for today's busy training and performance professional. The sourcebook offers fully reproducible tools contained on the accompanying CD-ROM.
 

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Contents

An Icebreaker
5
Listening to Customers Needs
11
Thinking About How We Learn
17
A Board Game for Coaching Skills
25
A RolePlay Exercise
35
A Fun Strategy for Grouping
41
Five Skits
57
Improving Business Communication
65
Six Phases for Debriefing Experiential Exercises
139
Ten Tips for Getting SMEs on the Active Learning Train
145
Six Tips for Moving Up in an Organization
153
The Seven Steps to Beat Presentation
161
PRACTICAL GUIDES
167
How to Evaluate Online Collaborative Learning
175
How to Apply Brain Research to Enhance Training
185
How to Plan and Present a Successful Webinar
201

111
73
An Activity for Reviewing Content
81
How Much Do You Know About the New American
91
Are You an Unstoppable Salesperson?
97
Is the Training Program of Any Value?
103
How Well Do You Communicate?
111
HELPFUL HANDOUTS
119
Tips for Maximizing Your Mind
127
Ten Tips for Improving Your Coaching Session
135
How to Have Your Leaders Become Teachers
213
How To Leverage a Case Study Approach
221
How to Develop Useful Questionnaires
231
How to Evaluate Training Programs
239
How to Use Stories in Training
247
How to Write a Lesson Plan
257
How to Use Measurement to Drive
265
How to Design Training Needs Analysis and Evaluation
277
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About the author (2005)

Mel Silberman, Ph.D. is Professor of Adult and Organizational Development at Temple University, where he received its Great Teacher Award. He is also president of Active Training, Princeton, NJ, a consulting firm that provides courses on active training techniques, interpersonal intelligence, and team facilitation.
Dr. Silberman is a graduate of Brandeis University and holds an M.A. and Ph.D. in educational psychology from the University of Chicago. He is the author and editor of over 30 books, including "Active Training 2e" (Pfeiffer, 1998), "101 Ways to Make Training Active" (Pfeiffer, 1998),"" and "The Consultant's Tool Kit" (McGraw-Hill, 2002), and a regular conference speaker for ASTD and ISPI.
Dr. Silberman has conducted training for hundreds of corporate, governmental, educational, and human-service organizations. Among his recent clients have been: Valero Refining Co., BMW of North America, MGM Grand, New York University School of Dentistry, Merck, Girl Scouts of the USA, and International Teachers of Business Management Program.

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