21st Century Office Assistant's Manual
Today's office, large or small, is a more complex and demanding environment than it was a decade ago. New kinds of work spaces, expanded office duties, and updated communication equipment require new skills of office workers. This comprehensive and completely up-to-date handbook functions as both a superior training manual for new employees and an essential reference work for any office worker who wants to be self-assured, confident, and on a career track to success.
-- Sample memos, letters, meeting minutes, reports, and other business communications
-- Complete English grammar and spelling for business
-- How to organize and set up business meetings
-- When and how to utilize e-mail, fax machines, and teleconferences
-- Dos and don'ts of successful office protocol, problem solving, chain of command, and more
-- Grievance procedures, including facts about sexual harassment, equal pay, act, Title VII, and age discrimination
What people are saying - Write a review
We haven't found any reviews in the usual places.
Other editions - View all
adjectives adverb agenda allow Alphabetical apostrophe assistant boss bulk mail business letters caller capitalized CD-ROM Chapter clause comma computer printers contain copy correct database David Haring Dear delivery desktop dial Dictionary disk documents E-mail electric typewriters electronic employees equipment ERROR example Express Mail fax machine figures filing system folders formal graphs hyphen inches incorrect independent clauses Laser printers lines manager materials means meeting memo ment modems notations nouns organizations paper person photocopiers phrase plans plural post office Postal prefix preposition printer processor programs pronoun punctuation records reference require Roman Numerals rules sentence Service solidus spell style stylebook suffix supervisor tape tasks telephone number Telex tion TIPS FOR SUCCESSFUL transmit United verb word processing workers writing ZIP code