23 - Theory of Constraints Thinking Processes

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McGraw Hill Professional, Apr 8, 2010 - Business & Economics - 1216 pages
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The definitive guide to the theory of constraints

In this authoritative volume, the world's top Theory of Constraints (TOC) experts reveal how to implement the ground-breaking management and improvement methodology developed by Dr. Eliyahu M. Goldratt. Theory of Constraints Handbook offers an in-depth examination of this revolutionary concept of bringing about global organization performance improvement by focusing on a few leverage points of the system. Clear explanations supplemented by examples and case studies define how the theory works, why it works, what issues are resolved, and what benefits accrue, and demonstrate how TOC can be applied to different industries and situations.

Theory of Constraints Handbook covers:

  • Critical Chain Project Management for realizing major improvements in delivering projects on time, to specification, and within budget
  • Drum-Buffer-Rope (DBR), Buffer Management, and distribution for maximizing throughput and minimizing flow time
  • Performance measures for applying Throughput Accounting to improve organizational performance
  • Strategy, marketing, and sales techniques designed to increase sales closing rates and Throughput
  • Thinking Processes for simple and complex environments
  • TOC methods to ensure that services actions support escalating demand for services while retaining financial viability
  • Integrating the TOC Thinking Processes, the Strategy and Tactic Tree, TOC measurements, the Five Focusing Steps of TOC, and Six Sigma as a system of tools for sustainable improvement
 

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Contents

Introduction
631
The Nature Development and Use of the TOC TP
632
The Nature of Other Approaches to ProblemSolving and Decision Making
641
Lessons for TOC from the Literature
650
The Nature and Use of the TOC Thinking Processes Revisited
653
Summary
660
References
664
About the Authors
669
Copyright

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About the author (2010)

Vicky Mabin, PhD Lancaster, BSc(Hons), Jonah, FORS, holds the TOC ICO certifications in Thinking Process and Production and Supply Chain. She is Associate Dean (Teaching and Learning) in the Faculty of Commerce and Administration at Victoria University of Wellington, New Zealand, and Associate Professor in the Victoria Management School. John Davies, MA Lancaster, BSc(Hons), Jonah, is Professor, and formerly Head of School, at Victoria Management School, Victoria University of Wellington, NZ. He joined Victoria in 1980 having previously worked at the University of Glamorgan in Wales, in local government and as an operational researcher in the cable industry.

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