25-Thinking Processes Including Strategy & Tactics Trees

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McGraw Hill Professional, Apr 8, 2010 - Business & Economics - 1216 pages
The definitive guide to the theory of constraints

In this authoritative volume, the world's top Theory of Constraints (TOC) experts reveal how to implement the ground-breaking management and improvement methodology developed by Dr. Eliyahu M. Goldratt. Theory of Constraints Handbook offers an in-depth examination of this revolutionary concept of bringing about global organization performance improvement by focusing on a few leverage points of the system. Clear explanations supplemented by examples and case studies define how the theory works, why it works, what issues are resolved, and what benefits accrue, and demonstrate how TOC can be applied to different industries and situations.

Theory of Constraints Handbook covers:

  • Critical Chain Project Management for realizing major improvements in delivering projects on time, to specification, and within budget
  • Drum-Buffer-Rope (DBR), Buffer Management, and distribution for maximizing throughput and minimizing flow time
  • Performance measures for applying Throughput Accounting to improve organizational performance
  • Strategy, marketing, and sales techniques designed to increase sales closing rates and Throughput
  • Thinking Processes for simple and complex environments
  • TOC methods to ensure that services actions support escalating demand for services while retaining financial viability
  • Integrating the TOC Thinking Processes, the Strategy and Tactic Tree, TOC measurements, the Five Focusing Steps of TOC, and Six Sigma as a system of tools for sustainable improvement
 

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Contents

Anybody Can Be a Jonah
729
The Basic Building BlockCauseandEffect Logic
730
Basic Terms and Mapping Protocol
733
Tools for Daily Decision Making and Problem Solving
736
Negative Branch Reservation NBR
737
Evaporating Cloud EC
739
The Integrated TOC Thinking Processes
746
What to Change?
751
What to Change Snowflake Approach
753
To What to Change
757
How to Cause the Change
763
The Strategy Tactic Tree
769
Chapter WrapUp
781
References
782
About the Author
783
Copyright

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About the author (2010)

Lisa Scheinkopf is a Director of Goldratt Consulting, and is recognized worldwide as a leading Theory of Constraints (TOC) authority. Lisa worked with Dr. Eliyahu Goldratt in developing the TOC Thinking Processes and is the author of the definitive TOC reference, Thinking for a Change: Putting the TOC Thinking Processes to Use (St. Lucie Press, 1999). Her articles have been published in a variety of industry and professional publications, and she has a long history of public speaking on TOC. With over 25 years management and consulting experience, Lisa is a past Board Member and Chairperson of TOCICO, and has an MBA in International Management from the Thunderbird School of Global Management.

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