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The art of managing people
How to recruit and select
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Action Target date ager agree allow applicants appraisal ask questions avoid become career carefully cent colleagues communication company accountant company policy company's competitors Consider cost customers decisions delegate develop Discuss dismissal effective efficiency encourage ensure equipment expect explain eye contact feel give grievance hour ideas identikit immediately important improve interview job description job rotation junior keep knowledge and skills leadership levels Listen look Manage by objectives meetings ment mistakes never objectives organization Penzance people's performance appraisal performance review Personal Action Plan personnel specification possible problem promotion raise your voice recruitment Remember responsible sales accounts selection senior manager someone speak staff turnover style subordinates successful manager talk Target date Achieved team member tele telephone tell things tion type of thinking understand Unilever wrong