ASL: A Framework for Application Management
Application management refers to the maintenance and enhancement of information systems, and accounts for a large proportion of IT expenditure. This publication contains information on the ASL (the Application Services Library) framework, which is currently the only public domain application management standard in the world. Aspects discussed include: the structure of the ASL framework, maintenance processes including configuration, capacity and continuity management; impact analysis, design, testing and implementation; connecting processes such as software control and distribution; application cycle management; organisations cycle management; relationships with other forms of management; application and introduction of ASL.
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ASL position and messages
The ASL framework
The maintenance processes
Enhancement and renovation
Applications Cycle Management ACM
Organisation Cycle Management OCM
Relationships with other forms of management
Other editions - View all
acceptance test Account definition ACM processes activities agement agreements application management organisation application management processes application objects Application Services Library ASL framework assessment outcome best practices bugs business processes Capacity management change management CMDB configuration items configuration management control and distribution Cost management cycle management defining definition process detail determine enhancement and renovation evaluation expertise flowchart forms of management functional management future ICT portfolio management identifying impact analysis implementation improvement incident management process information systems infrastructure issues ITIL maintenance and enhancement maintenance processes management provides Market definition measures monitoring operational processes options planning and control problems production programs progress provide input provides information provision of information quality management quality system realisation Relationships release relevant renovation processes reports requirements Service delivery definition service level management service team services provided skills definition software control specifications status strategic processes structure suppliers technical management Technology definition updating user organisation