A Company Discovers Its Soul: A Year in the Life of a Transforming Organization

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Berrett-Koehler Publishers, 1996 - Business & Economics - 189 pages
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A Company Discovers Its Soul is the engaging story of a year in the life of a fictional, yet true-to-life company as it undergoes profound transformation. Grounded in the author's own experience, it is a tale that probes' deeply into the "soul issues" of organizational life and offers an inspiring portrayal of how new principles and concepts evolve in everyday business reality.
Randall Hawkes was trained in modern business schools and is CEO of a company founded by his grandfather - a traditional, hierarchical organization that is facing decreasing profits, low morale, and competitors who are taking market share. Recognizing that the managerial techniques he learned in school are now producing dis-ease in himself, his family, his staff, and the organization, Randall gradually learns to see the Hawkes Company as a living community.
Author Alan Green examines the changes that take place in the lives the company's top management as they struggle to achieve greater effectiveness previously prevented by their control-oriented, narrowly functional roles. Readers will learn along with Randall as he combines the roles of servant, steward, partner, and leader in an effort to create an organizational culture that fosters creativity, cooperation, and resiliency.
 

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Contents

Randall Assumes Command
1
A New Beginning
15
Peters Report Culture and Its Effects
25
Peters Report Continued Principles and Practices
37
The First OffSite
50
Voices from the Factory
57
Democracy of Dunces
62
The Second OffSite Purpose and Vision
71
One Step Forward
127
Quality Information and Communication
136
Breakfasts with Randall
145
A Crisis Tests Commitment
153
More Thoughts on Information
160
Death and a Resolve
169
Responding to a Competitive Threat
174
Another Kind of Casualty
179

Doing It
87
Taking the Vision to Stakeholders
110
Changes Begin to Happen
121
The Impact of Structures and Systems
184
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About the author (1996)

ALAN GREEN is Music Reference Librarian, Cataloger, and Assistant Professor at Ohio State University, Columbus.

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