A Guide to Becoming a Travel Professional

Front Cover
Thomson Delmar Learning, 2005 - Business & Economics - 330 pages
In an era of Internet ticket sales and increased expectations for customer service, two travel industry experts offer a how-to-do-it textbook covering travel agency terminology, features of all major products sold, reference materials, and selling techniques for those working toward careers in tra

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About the author (2005)

Ginger Todd is the manager and lead instructor of Travel Careers Inc., a travel career training school in Indianapolis, Indiana.

Susan Rice is the owner and director of Travel Careers Inc., a travel career training school in Indianapolis, Indiana.

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