A Lean Guide to Transforming Healthcare: How to Implement Lean Principles in Hospitals, Medical Offices, Clinics, and Other Healthcare Organizations

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ASQ Quality Press, Sep 1, 2006 - Medical - 169 pages
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This book is an implementation manual for lean tools and principles in a healthcare environment. Lean is a growth strategy, a survival strategy, and an improvement strategy. The goal of lean is, first and foremost, to provide value to the patient/customer, and in so doing eliminate the delays, overcrowding, and frustration associated with the existing care delivery system. Lean creates a better working environment where what is supposed to happen does happen. On time, every time. It allows clinicians to spend more of their time caring for patients and improves the quality of care these patients receive. A lean organization values its employees and encourages their involvement in organizational initiatives which, in turn, sustains hospital-wide quality improvements. The opportunities for lean in healthcare are limitless. This is not a book to be read and forgotten, nor is it meant to sit on a book shelf as another addition to an impressive but underutilized collection of how-to books. As the name implies, it is a guide; a companion to be referenced again and again as the organization moves forward with its lean transformation.

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List of Illustrations
Lean Principles
Becoming Lean
Preparing for the Lean Transformation
The Decision to Hire a Consultant
Strategy Deployment
Proceed with Caution
Identifying Areas of Opportunity
Substantiating and Enumerating Improvements
The Second S Seiton Orderliness Straighten
The Third S Seiso Cleanliness Scrub
Mistake Proofing
Generating Ideas
MistakeProofing Work Sheet
Loading and Unloading Time

VSM Symbols
Drawing the Future State
Standard Work
Six Sigma Methodology
Service and Product Groups

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