A Learning Approach to Change

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Gower Publishing, Ltd., 1998 - Business & Economics - 324 pages
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Constant change is a given for most companies today. What differs is the scale, and the ability of people and organizations to deal with change in a positive, learning environment. Training must adapt too, to respond to the different learning styles of a new generation whose learning needs are the result of working in delayered, leaner, empowered organizations. Griffiths and Williams look at the implications for training and development, drawing on their first-hand experience of being with IBM during an extensive reengineering programme. With the aid of checklists, questions, summaries, 'food for thought' and numerous real-life examples, they show how to improve corporate performance through organized learning. The book underlines the vital importance of linking learning with business needs and evaluating it like any other investment.
 

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Contents

Who are the learners ?
77
And how do they learn?
97
Putting adult learning characteristics to work
115
DELIVERY FEEDBACK AND BENEFITS
135
Measurement and evaluation
173
SATE at workI
195
SATE at work II
213
Organizational trends
229
Implications for management and workers
239
Implications for educators
257
Skills and the human balance sheet
277
Notes
297
Index
311
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