A Learning Approach to Change
Constant change is a given for most companies today. What differs is the scale, and the ability of people and organizations to deal with change in a positive, learning environment. Training must adapt too, to respond to the different learning styles of a new generation whose learning needs are the result of working in delayered, leaner, empowered organizations. Griffiths and Williams look at the implications for training and development, drawing on their first-hand experience of being with IBM during an extensive reengineering programme. With the aid of checklists, questions, summaries, 'food for thought' and numerous real-life examples, they show how to improve corporate performance through organized learning. The book underlines the vital importance of linking learning with business needs and evaluating it like any other investment.
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Who are the learners ?
And how do they learn?
Putting adult learning characteristics to work
DELIVERY FEEDBACK AND BENEFITS
Measurement and evaluation
SATE at workI
SATE at work II
achieve adult learning characteristics adult learning principle aims apply approach assessment Award Baldrige behaviour benefits business objectives business process reengineering business requirements business results calltakers cent change project Chapter client competitive course curriculum discussed downsizing effective employees example experience facilitator feedback FORWARD LINKS GNVQs grades human important improvement individual instructor intellectual capital interaction investment involved Ken Griffiths knowledge learners line management measurement and evaluation ment module Motorola needs analysis NVQs objectives organization organization's organizational PCco performance personal computer practice process standards project management qualifications reengineering relevant responsibility role play Rover Rover Group SATE Scandinavian Airlines System session sheet Skandia skills management system skills profiles solution specific sponsor staff success teamwork tests tion total quality management trainers training and development training function understand workforce