A Manager's Guide to Virtual Teams

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AMACOM, Aug 16, 2011 - Business & Economics - 272 pages
Yael Zofi’s proprietary Trust Wheel model is a proven solution to the unique challenges managers must overcome as more and more people migrate to partially or fully-remote working situations. Based on the author’s twenty-plus years of consulting experience, this powerful tool encourages cohesiveness and engagement among team members--even if they’ve never met. A Manager’s Guide to Virtual Teams does this by providing a practical road map for bridging the physical distance among coworkers, incorporating self-study exercises and simple, fun activities that develop trust and ensure your team’s success. The book explores the most critical elements to success for a team founded in trust, including accountability, communication, conflict management, and deliverables, and includes tangible tips for overcoming the particular challenges of the virtual working world. Complete with examples, case scenarios, and strategies to help you navigate even your biggest hurdles, A Manager’s Guide to Virtual Teams will help your disparate collection of people get their work “out the door” faster and better.

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The Three Stages of Virtual Team Development
Setting Up Your Virtual Team
Context Communication Definitions
Developing Accountability in a Virtual World
Defusing Conflict and Overcoming Roadblocks
Getting Deliverables Out the Door
CrossCultural Communications and Virtual
Virtual Teams and the Future

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About the author (2011)

YAEL ZOFI is the founder and CEO of AIM Strategies-, a human capital consulting firm. With over 20 years of global consulting experience, she has worked with clients such as AT&T, Chase, CIGNA, General Electric, MetLife, Pfizer, Philips, Viacom, and Nokia.

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