A Practical Guide to Training and Development: Assess, Design, Deliver, and Evaluate

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John Wiley & Sons, Jul 23, 2008 - Business & Economics - 240 pages
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To stay ahead of the competition, today?s organizations must invest in ongoing training that continuously improves their employees? knowledge and skills. A Practical Guide to Training and Development is a comprehensive resource that offers a theoretical, strategic, and practical foundation of the entire training process. The book outlines a step-by-step approach for assessing, designing, delivering and evaluating training.
 

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Contents

Chapter 1 In the Beginning
1
Chapter 2 Aligning Training with Vision Mission and Goals
32
Chapter 3 Needs Assessment
49
Chapter 4 Training Design
81
Chapter 5 Training Delivery
104
Chapter 6 Outsourcing Finding the Right Training Provider
128
Chapter 7 Evaluation Part 1 How Did the Training Go?
145
Chapter 8 Evaluation Part 2 Is Training Adding Value?
167
Chapter 9 Ensuring and Promoting Training Success
187
References
209
Index
213
About the Author
225
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About the author (2008)

Michael Moskowitz is the founder of Training Q and A Consulting. He has worked with Kaiser Permanente, AT&T, Buck Knives, Dimension One Spas, Sanyo North America, AirTouch Cellular, The Scripps Research Institute, and many more organizations. He is an instructor at University of California San Diego Extension, teaching training and development in the business and management program.

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