A Problem-finding Approach to Effective Corporate Planning

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Greenwood Publishing Group, 1987 - Business & Economics - 220 pages
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Following Thomas Fuller's dictum that a danger foreseen is half avoided, Thierauf has developed a technique called problem finding which allows corporate planners to go beyond problem solving to confront future problems and identify future opportunities. This approach contrasts with typical problem-solving efforts which are based on the management by exception principle, that is, things that have gone wrong are corrected after the fact. Problem solving is typically applied to short-, medium-, and long-range problems, which the author terms operational, tactical, and strategic, respectively. In this volume, the author demonstrates how the problem finding approach can be applied to all three types of problems with vastly improved results, and illustrates his points with real-world examples.

 

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Contents

An Introduction to Problem Finding for Effective Corporate Planning
3
A Framework for the ProblemFinding Process
17
Decision Support Systems and Problem Finding
45
Attributes of a Corporate Planner Engaged in Problem Finding
65
Common Difficulties Facing a Corporate Planner Engaged in Problem Finding
81
Integration of Corporate Objectives Goals and Strategies with Critical Success Factors for Problem Finding
101
Strategic Planning and Problem Finding
117
Tactical Planning and Problem Finding
137
Operational Planning and Problem Finding
153
Application of Problem Finding to the Automobile Industry
171
Application of Problem Finding to the Airline Industry
187
Application of Problem Finding to the Computer Industry
199
Bibliography
213
Index
215
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About the author (1987)

ROBERT J. THIERAUF is a Professor of Information and Decision Sciences at Xavier University, and served as chairman of the Department of Management for 13 years.

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